Privacy and personal data

Data controller

HIZLIKARTUS EUROPE LTD (ХЪЗЛЪКАРТУШ ЕВРОПА ЕООД) processes personal data relating to your account, orders and support requests on this website. Contact: Mimi Balkanska str № 132, 1540, Sofia, Bulgaria · info@hizlikartus.de · +359 2 907 7000.

Information processed

This includes the name, email, telephone and account information you provide; delivery and billing details; products, orders and payment status; and messages sent through the contact form. Technical information supports sessions, baskets, language preferences and recently viewed products. Access may also generate IP address and security records.

Purposes and legal bases

Account and order processing supports entering into and performing a contract. Invoicing and mandatory records fulfil legal obligations. Security and abuse prevention serve legitimate interests. Optional marketing requires a separate choice; marketing permission is not a condition of shopping.

Service providers and payments

Information needed to fulfil orders may be shared with relevant payment, delivery, hosting and technical support providers. Do not enter card details in contact forms or emails. The payment provider’s privacy information also applies to its processing. Contact the controller for information about recipients and any international data transfers.

Retention and preferences

Retention of order and invoice records depends on applicable accounting, tax and dispute-related obligations. Other data is considered in relation to the purpose of the account or support request and security needs. You may request the retention period or deletion of your records; legally required records may remain after account closure.

Cookies and sessions

Necessary cookies support sign-in, baskets and security. Use the cookie dialogue to record your preference; you may also delete or block cookies in your browser. Blocking necessary cookies can affect sign-in and shopping features.

Your rights

Where applicable, you may request access, correction, erasure, restriction, portability or object to processing. Consent can be withdrawn for consent-based processing. Send requests to info@hizlikartus.de; information necessary to verify your identity may be requested. You may complain to the Bulgarian Commission for Personal Data Protection or your competent local supervisory authority.

Last updated: 17.09.2026